Pain Away provides Medical Certificates for Work Permits now too. Click here for more info.

Getting a Medical Certificate

We understand that you might have some reservations on whether or not a clinic like ours is able to provide a medical certificate – after all, most clinics aren’t able to supply one or have issues when claiming with insurance. We’d like to reassure you that we have an in-house doctor that will be able to provide one upon consultation – simply ask for Dr. Nawapol and he will be ready for your appointment. We have worked with all major national and international insurance companies on a regular basis, and there has never been a hitch.

Please note:

  • The doctor is in-house all day and available for a consultation every day.
  • When requesting for a medical certificate, a doctor’s fee will be charged (which includes the certificate) for 500 Baht.
  • We also provide medical certificates for Work Permit for 700 Baht.
  • Please bring your passport or national ID card
  • Patients must see the doctor at least once a month to continue claiming for the insurance process (contact us for more details).

Here is an example of a medical certificate issued by us:

Can I do an insurance direct billing?

Pain Away Clinic currently has contracts with insurance companies. Therefore, patients can receive treatment at our clinic without reserve payment for their medical expenses in advance. Which has the following insurance companies:

1. Tokio Marine (Japan)

  • Patients have to inform their insurance company about their visit at Posture clinic and detail about patient’s conditions.
  • Your insurance will send a Guarantee of Payment (GOP) for your initial treatment at clinic. Then the clinic will inform the patient.
  • Patients can schedule an appointment at our clinic for treatment as well as to fill an insurance form.

2. CIGNA insurance (International and some of Thailand groups) and BUPA International Insurance

  • Patients who need to do direct billing must bring their Cigna insurance card to our clinic.
  • Our clinic will check your insurance eligibility and let the patient know which treatments are covered by their insurance.
  • For medical expenses in the first time visit, patients have to pay by themselves first. (You can claim with your insurance later by submitting a receipt and medical certificate.)
  • When our clinic receives a Guarantee of Payment (GOP) from your insurance provider, we will notify you and you can start treatment.

CIGNA for United Nation Staff

You can contact your insurance to make a reimbursement by yourself with evidence of treatment. (Medical certificate and receipt)

3. Luma Health Insurance (International and Nawakit agent)

  • Patients request for direct billing with your insurance at our clinic.
  • Our clinic will check your insurance eligibility and let the patient know which treatments are covered by their insurance.
  • Patients can schedule an appointment at our clinic for a treatment as well as to fill an insurance form.

What should I do if I use other insurance?

Patients who use other insurance companies that our clinic does not have a contract with. We have the following recommendations:

  1. Patients contact insurance to check about the covered treatment such as Physical therapy, Electrotherapy, Acupuncture, Cupping therapy.
  2. When visiting the clinic for treatment, the patient asks for a receipt and a medical certificate.
  3. Patients contact insurance to make a reimbursement by themselves with evidence of treatment. (Medical certificate and receipt)

For your own benefit, our clinic advises you to contact your insurance for more information.

Meet Our Doctor

Dr. Nawapol Kongkeaw is Pain Away Clinic’s resident doctor, having graduated at Mahidol University. Not only is he well educated in massage and physical therapy, but is also very knowledgeable regarding general health and pain management, and is well experienced with all the treatments we offer.

He is in-house and available for a consultation every day.

Dr. Nawapol Kongkeaw has treated the patient over 10,000 cases. He had practiced in the orthopedic department for at least 4 months, had practiced in the Physical medicine and rehabilitation department for 1 month, had practiced in the medicine department for at least 8 months. In addition, he also seeks additional knowledge in other fields after his graduation such as Aesthetic medicine, Botulinum toxin, Filler, Meso, Mesofat, High Intensity Focus Ultrasound and Fine Thread Lifting.

Nawapol Kongkeaw

MD.

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Trusted

With over 15 years of combined experience treating Back Pain and providing Pain Relief in Bangkok, we at Pain Away are your most trusted friends.

Reliable

Our 94% success rates speak for themselves. You won’t leave unsatisfied with the care we put into our physiotherapy and pain treatments.

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Safe

All of the treatments we practice are 100% derived from both medical and alternative forms of health.

Let’s take your pain away. Book an appointment today!

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